FAQ

- Burning soy does not produce toxic smoke which makes it safe for indoors
- Soy is 100% natural and sustainable
- Made in the U.S.A
- Burns 50% longer than paraffin wax!

- When lighting your candle for the first time, allow the wax to melt all the way to the sides of the container. This usually takes 1-3 hours. Failure to do this may result in "tunneling" which can shorten the life of your candle
- The wick needs to be trimmed regularly. Trim your wick to about 1/4" before you relight your candle. Your candle will burn cleaner, minimizing soot, sparks, and last longer
- Sometimes you may see "mushrooming" at the wick. If this happens trim the wick (to 1/4" as you should!) for same reasons mentioned above
- Always place lit candles on a sturdy and even surface, away from drafts and objects that may catch fire
- Never leave a lit candle unattended. Keep away from small children and pets. 

What is your return and exchange policy?

I will gladly accept returns and exchanges only on UNUSED product, that is a candle that has not been lit. Please contact me within 7 days of delivery, and please ship items back within 14 days of delivery. Please visit the returns and exchanges page for more information.  

Do you accept returns on already lit candles?

No, I do not accept returns on candles that have been previously lit. I will gladly accept returns on unused and unlit candles based on the return policies established by my store (within 14 days of delivery). If there are issues with your candle, please contact me directly.

How can I contact you directly?